Security Manager - DEERS, RAPIDS

Job Title: Security Manager - DEERS, RAPIDS 

Job Type: Full-Time 

Location: Silver Spring, MD  

Compensation/Salary: $85,000 - $100,000 

Authorization Status: Must be Authorized to Work in the U.S. 

Clearance Requirements: Must be eligible to pass and maintain a Moderate Risk Public Trust Background Check (HSPD-12) 

About Aleto 

Aleto specializes in federal property management, space planning, and facility management. Aleto primarily supports federal government agencies to create realty solutions, provide facility and space planning support services, and enhance strategic communications.  

We are looking to hire motivated people who are excited to grow with us. You'll have the potential to help improve processes and help identify solutions for our government, supporting the organizations that serve American citizens across the country. We offer the opportunity to work directly with clients to have a real impact on the day-to-day operations of federal agencies. 

We are a growing company that stands firm on our core values: Accountability, Ingenuity, Reliability, Service, and Stewardship. This is what sets us apart from our competitors.  

Our Mission, Vision, and Purpose: 

• Aleto is committed to helping federal agencies improve their workspaces.  

• We aspire to be trusted advisors to senior executives for federal leasing and facilities operations decision-making.  

• Our purpose is to enhance your workspaces with our innovations while maintaining your trust with dependable, responsible, and high-quality service.  

We work hand-in-hand with our partners, from start to finish, to ensure we're identifying and delivering the best solutions based on their business needs. 

We offer paid vacation, sick time, paid federal holidays, parental leave, full medical/dental/vision, and a 401(k).  

Aleto is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by federal, state, or local laws.  

What we are looking for: 

Aleto Inc. is seeking to hire a Security Manager at one of its Government Client’s sites in Silver Spring, MD who will serve as the point of contact for a variety of DOC and DOD Programs/Applications including the Defense Enrollment Eligibility System (DEERS), Real-Time Automated Personnel Identification Systems (RAPIDS), Trusted Agent Sponsorship System (TASS) and Role Administrator for the GSA PIV Card and US Access Systems. 

Interview Process 

If you are selected for an interview, Aleto will contact you by email or telephone to arrange an interview via an online platform, such as Microsoft Teams. The entire interview process can average around 3 weeks from the time you are initially contacted to interview. After all candidates are interviewed, Aleto will notify you of your application status.  

If an offer is extended, the start date is determined based on factors such as availability and the amount of time it takes for the government background clearance process (depending on the client).  

Visit our website at www.aletosolutions.com to learn more about Aleto, Inc.  

ESSENTIAL JOB DUTIES 

Duties include the following.  Other duties may be assigned. 

• Analyze situations, develop solutions, and recommend action by performing a variety of professional, technical, and analytical tasks related to monitoring, analyzing, and interpreting data, departmental operations analysis, review, and analysis of policies, protocols, procedures, and related performance metrics. 

Defense Enrollment Eligibility Reporting System (DEERS) 

• Serve as the Senior Site Security Manager (SSM) for Client’s CAC Program. Issue credentials as needed. 

• Enter data in the DEERS database on the Client’s Corps active duty, retiree, and dependent service records. 

• Correct military or uniformed service personnel records in the DEERS database. 

• Respond to various inquiries concerning the application of military benefits, laws, and regulations. 

• Responsible for maintaining RAPIDS Site Security Managers' designation privileges in RAPIDS. 

• Serve as a liaison to the Defense Manpower Data Center (DMDC) concerning DEERS record discrepancies and RAPIDS hardware and software equipment. 

• Monitor Common Access Card (CAC) and ID card issuance to the Client’s employees and beneficiaries. 

• Responsible for RAPIDS and CAC Reports. 

• Serve as the CPR Coordinator for the Client. 

• Serve as the Appointment Scheduler Administrator for the Project Office. 

• Coordinator for the Traveling Mobile Units assigned to Client. 

• Serves as the Alternate Voting Client representative to the Joint Uniformed Services personnel Advisory Committee (JUSPAC). 

• Attend formal quarterly and ad hoc meetings. 

Trusted Associate Sponsorship System 

• Register new SPOCs/TASMs 

• Perform the transfer of applicants from one Client site to another Client site 

• Serves as an EQIP Initiator 

• Serves as a Trusted Agent and processes TASS applications for CAC credentials 

PIV-I Registrar/Enrollment/Activator Officer 

• Conducting new enrollment and re-enrollment PIV-I functions 

• Searching and retrieving applicant records 

• Verifying and recording authentic identity source documents 

• Capturing a facial image photograph 

• Capturing twenty fingerprints (ten flat and ten rolled, in accordance with FIPS 201-3) 

• Verifying minutiae templates 

• Flagging issues that occur during the enrollment process 

• Signing and processing the enrollment package 

• Educating applicants on future steps of the enrollment process (i.e., card issuance and activation process) 

• Accepting/receiving inactive cards from the card production facility 

• Controlling the secure storage of credentials in a locked safe 

• Logging all action items taken into or out of the safe 

• Guiding the applicant through the activation process 

• Verifying proper activation of PIV cards 

• Educating the applicant on the usage of the PIV card 

• Issuing PIV credentials 

• Providing the PIV cardholder a copy of the Privacy Act Statement (Appendix E: PIV Card Usage Privacy Act Notice) and having them electronically sign the privacy statement. 

• Performing card block/unblock, PIN reset, and suspend card functions 

ALETO JOB DUTIES 

•   Compliance with all Aleto processes, standards, and guidelines, including utilizing the employee and intranet platforms, clocking in and/or entering time daily, submitting expense reports, providing monthly progress reports, etc. 

• Participate in recurring performance development meetings with your Aleto Team Lead to discuss current job tasks, promote open dialog/feedback, recognize and celebrate wins, and review positive and purposeful approaches for meeting work-related and professional development goals. 

• Attend team meetings, tri-annual company All-Hands Meetings, and other company-sponsored team-building events to foster and support Aleto's core values, vision, and culture.  

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.  

Qualifications/Education/Experience: 

• U.S. Citizenship 

• Must be able to obtain a Public Trust Security Clearance 

• Bachelor’s Degree or equivalent experience in a related field 

• Proven track record of success in providing security or badging support within a federal environment 

• 2+ years of experience in a security-related field is strongly preferred 

Technological Skills: 

• Proficient with DEERS, RAPIDS, and TASS 

• Hands-on experience with CAC office management and processes 

• Highly skilled in Microsoft Office - Word, Excel, Outlook 

• Proficient with IE, Chrome, and Firefox 

• Proficient in Google Workspace 

Required Knowledge and Skills: 

• Ability to work well under pressure, maintain composure during stressful situations, and exercise good judgment when faced with complex decisions. 

• Ability to handle shifting and multiple priorities, and demonstrate effective time management and organizational skills. 

• Ability to foster teamwork, work cooperatively, and effectively with others to resolve problems. 

• Excellent written and verbal communication skills. 

• Ability to write clearly and informatively, editing work for spelling and grammar, varying writing styles to meet needs. 

• Highly developed interpersonal and customer relationship management skills. 

• Professional demeanor, strong work ethic, discreet, resourceful, and able to maintain confidentiality. 

Other: 

• Up to 5% domestic travel may be required 

• Requirement to work onsite 5 days a week 

What We Offer: Benefits and Perks 

At Aleto, we recognize that our employees are our most valuable assets. We are proud to offer the following employee programs and benefits to enhance our employees’ well-being and total rewards package while practicing our core value of Stewardship.  

Below is a list of comprehensive benefits offered to employees who work 30 hours or more each week:   

• Medical, Vision and Dental Insurance: 

Aleto employees are offered single, single-plus-one-dependent, or family medical, vision, and dental insurance plans.  

Aleto offers three medical plan options to employees. Aleto contributes 75% of the employee premium to the base medical plan and the option to “buy up” for the two additional plans.  

Aleto contributes 75% of the employee premium for the vision and dental plans. 

• Pre-Tax Savings Accounts 

The option to enroll in an HSA or FSA, depending on elected medical insurance coverage. Dependent Care FSAs are also available.  

• Disability Insurance:  

Company-paid short-term and long-term disability insurance. 

• Life Insurance: 

Company-paid life insurance coverage.  

• Paid Time Off: 

Paid time off includes eleven federal holidays. Full-time employees accrue PTO at the rate of 5 hours per pay period for a total of three weeks per year. In addition, employees are provided with a separate bank of 40 hours of paid sick leave per year.  

• Retirement Plan: 

Aleto offers full-time employees a 401(k) qualified retirement plan.  

• Professional Development  

After 6 months of employment with Aleto, employees are eligible to apply for education reimbursement under Aleto’s Education Reimbursement Program. The program offers up to $5,250 of reimbursement per year for job-related training to help employees stay updated on key skills and competencies related to the demands of their industry and professions. 

Environment and Physical Conditions  

While performing the duties of this job, the employee is required to have ambulatory skills sufficient to visit other locations; and the ability to remain in a stationary position at least 50% of the time, move inside and around an office, position themself to access items located in high or low areas, and transport items weighing up to 20 pounds across the office. Requires the constant operation of a computer and other office productivity machinery and the ability to observe details at a close range, typically within a few feet of the observer.  The employee interacts frequently with other workers, vendors, and clients, and will communicate information and ideas so others will understand, and must be able to exchange accurate information in these situations. The position consistently requires work to be completed in an office environment with artificial light and air. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. If you have questions or need additional assistance, please contact us at [email protected]